ekurhuleni electricity call centre

Detailed account queries can only be dealt with during office hours at the customer call centre from which the account originated. Residents who want to change from the conventional credit meter to a prepaid meter should visit their nearest electricity service centre and fill in an application form at their nearest customer care centre. Ekurhuleni Service Delivery Call Centre. “Last year Ekurhuleni opened a revamped call centre through which citizens can contact the municipality to report incidents which require attention, including potholes, water leaks, burst pipes, electricity outages and more,” said Gadebe. Home Customers Feedback Reseller’s Tariff and Application Form Geyser Control Meter Reading Schedules Tariff Info Prepaid Vending Energy Tips Fault Logging Claim Forms Load Shedding Energy Usage Tenders Doing Business with CityPower Available Bids Their call centre needs a new structure. Verified employers. The city boasts a world-class transport network, telecommunications and energy grid, a youthful citizenry and strong financial position. I learn how to work under pressure to consolidate reports taking minutes in a meeting checking my emails more often and doing what is assigned to me in a timely manner and as expected. Residents must call the municipal call centre on 086 054 3000 to report any illegal activities or suspicious behaviour. This morning (August 16), I again tried to call … Instead, all payments must be over the counter inside the EMM’s Rates Halls. Welcome to Ekurhuleni Metropolitan Municipality (Boksburg / Vosloorus) The City of Ekurhuleni in the east of Gauteng is Africa's first Aerotropolis and one of only eight metro municipal areas in South Africa. RECORD called the Alberton Customer Care Centre 12 times on Tuesday, September 1, without success. Service Delivery Statistics: Water, Electricity, Sewerage and Sanitation, Solid Waste Services, Non Financial Census of Municipalities 2017/18 2016/17 2015/16 2014/15 2013/14 Water Blue Drop Score n/a n/a n/a n/a 96.62 Is the municipality responsible to provide? Media are welcome to utilise all stories, pictures and other material on this site as well as from our Facebook and Twitter accounts, at no cost. One gets to consult more than 60 patients in a day which means poor quality of service rendered which I believe negatively impacts on my performance. If you were to leave City Of Ekurhuleni, what would be the reason? The Gauteng Traffic Police has called on motorists to be responsible and exercise caution on the roads as traffic volumes are expected to increase this weekend. What should you wear to an interview at City Of Ekurhuleni? Fast, Easy and So we log calls with Ekurhuleni call centre and the send a technician out, which was logged on the 28th Nov Sunday while we had 90 units left. Residents wishing to change from the conventional credit meter to a prepaid meter should visit their nearest Electricity Service Centre and fill in an application form at their nearest Customer Care Centre. 0860 543 000 Ekurhuleni Metropolitan Municipality (Boksburg / Vosloorus) 011 9995100 info@ekurhuleni.com Trichardts Rd … One of the busiest environments. Get best employment opportunity with Bestjobs I work well with my colleagues. Water and Sewer - Water outages, leaks, sewer spills etc. In a statement on Thursday, the Presidency said the establishment of the commission emanates from the Presidential Jobs Summit held in October 2018 when social partners agreed that... [Read] As the country prepares for a COVID-19 resurgence, the Department of Health has launched a creative festive season campaign to remind the public that COVID-19 is still an everyday reality tinyurl.com/ya2ukr9m, [Read] Christmas has come early for needy residents in Ixopo, as KwaZulu-Natal Social Development MEC Nonhlanhla Khoza handed over food vouchers to the community tinyurl.com/yd6fa5at, [Read] Marking of the 2020 National Senior Certificate (NSC) exams will get underway on 4 January 2021 tinyurl.com/y7naqv8f, Tighter level 1 restrictions this festive season, Applicants urged to appeal rejected R350 claims, 2021 school calendar to kick off on 25 January, Change your SASSA grant payment method next week, SASSA clarifies rejected R350 grant applications, COVID-19 regulations limit alcohol sale hours. I was a member health & safety committee which was tasked to identify potential risks and hazards in the workplace. These centres are open weekdays from 08h00 to 16h00 except for Wednesday when they open at 09h00. “If an unlawful prepaid meter is discovered by meter auditors, the illegitimate prepaid meter will be confiscated. A reinstatement fee of R2 118.60, including VAT, will be charged as well as a backdated account will be levied,” said the municipality. The Ekurhuleni metro has disconnected four businesses that owed more than R5-million in Benoni CBD on October 14. According to CoE spokesperson Themba Gadebe the Covid-19 pandemic is affecting electricity operations as more staff test positive and some go in quarantine. Provision of a “one-stop Metro-wide” customer care service to all the customers of Ekurhuleni; and Switchboard and call centre related services. - SAnews.gov.za, Follow South African Government News on Facebook. The SIU executed a search and seizure warrant as part of its investigation into alleged COVID-19 personal protective equipment (PPE) procurement corruption. Great experience as the environment allows for a project manager to intensely be involved in theprojects. working with varuous stakeholders in projects. Supplier to City of Ekurhuleni Payment of Suppliers Supply Chain Procedure Business Stakeholders 10_Reasons to Invest in Ekurhuleni Publications Council Rates and Taxes Pay and View your Rates & Taxes Tariffs Property Valuation & Rebates 1. I am convinced that the mayor and the city manager are keen to be notified of broken processes and incompetence, so as to speedily fix them in their quest to provide us all with an excellent service. The municipality has received reports of customers receiving hand delivered letters and being approached by the fraudsters to install prepayment electricity meters at a fee. The management is so encouraging and supportive, they give ideas and assists where possible. Ekurhuleni is building on the region’s long history as an industrial and manufacturing powerhouse to create a Smart City that will underpin the new economic growth trajectory. I've managed to learn more on Computers and other devices than at college and my communication skills have improved. READ: 12 phone calls – no answer Through the process, it was discovered that one contact number listed on the Ekurhuleni website was incorrect and another was out of service. Does City Of Ekurhuleni allow for flexible working hours? A reinstatement fee of R2 118.60, including VAT, will be charged as well as a backdated account will be levied,” said the municipality. This change of traditionally distributing bulk electricity generated and delivered to Ekurhuleni by Eskom is driven by the concept of renewable energy sources, mainly wind and energy generated by landfill gas and a process named waste to energy, where waste is Electricity supply will also be disconnected. What benefits does City Of Ekurhuleni offer? I have learnt a lot and I had a good relationship with my former colleagues. “The law enforcement authorities have observed that many accidents occur as a result of non-compliance with the rules of the road. We would like to urge motorists to obey the ru... Trade, Industry and Competition Deputy Minister Nomalungelo Gina has donated agricultural implements to the community of Mkhuze in KwaZulu-Natal. Department of International Relations and Cooperation (DIRCO) Minister, Dr Naledi Pandor, has again expressed solidarity with the peoples of Palestine and Western Sahara in their quest to achieve fundamental freedom, equality, justice and dignity. Calls are not answered ur put on hold for over 3minutes and the call is not free its a charged call. Contact Details. Ask a question about working or interviewing at City Of Ekurhuleni. A reinstatement fee of R2 118.60, including VAT, will be charged as well as a backdated account will be levied,” said the municipality. I learnt to think out of the box for most user problems at a speedier time rate. I have 4 years of experience as admin officer and 4years as a caregiver. What are the steps al…. How long does it take to get hired from start to finish at City Of Ekurhuleni? Their call centre needs a new structure. You meet new people everyday and they bring exciting challenges. There are a lot of things I learned working at the city of ekurhuleni such as people's skills, working under pressure and without supervision. © 2020 Government Communication and Information System. All SAPS emergencies should be reported to your Hardworking, Productive and Very Focused. However they do offer bursaries to study further and improve your chances of career advancement else where. I am currently working for City of Ekurhuleni as Project Manager, Administering Projects Management Office and deliver PMO support to CAPEX Programme. I learned to be flexible at work independent to work on my own without supervision.I`m also good team player I Have a strong good administration skill. Residents must call the municipal call centre on 086 054 3000 to report any illegal Residents must call the municipal call centre on 086 054 3000 to report any illegal activities or suspicious behaviour. Upon receiving a letter addressed from the EMM, make a follow-up call through the call centre or the 999 number provided on the letter before making any payments. Social Worker intern, administrator, Call Centre Agent & Care guver Social Worker (Current Employee) - Intern - 29 March 2020 I have 4 years of experience working as Social Worker. My duties as a security clerk was to conduct safety and security observation, enforce security procedure, report safety and security incidents etc. In response to the complaints, Themba Gadebe, EMM spokesperson, says: “Our call centre sometimes experiences high call volumes and it takes more time to get to all the calls. The published email address for the Ekurhuleni Kempton Park Call Centre returns: [email protected]: the recipient’s mailbox is full and can’t accept messages now. The working environment is very easier to adjust and very easier to catch up and know work only if you determine. The municipality also urged residents to always request a receipt that can be kept as proof of payment. Service Delivery Statistics: Water, Electricity, Sewerage and Sanitation, Solid Waste Services, Non Financial Census of Municipalities. SA Government’s official COVID-19 resource. If you notice any errors or omissions, contact us so that we may correct them. 2. How did you feel about telling people you worked at City Of Ekurhuleni? Our community is ready to answer. Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed. This week President Ramaphosa announced government’s decision to bar public access to Easter... Investigators from the Special Investigating Unit (SIU) have this morning raided the offices of Matlosana Local Municipality in Klerksdorp in the North West. When seeing or noticing electricity meter tampering, residents are urged to call the metro’s call centre on 0860 543 000. Managing project that are multidisciplinary, great work experience. I also forwarded it to my ward councillor. Should candidates not be informed of the outcome of the application within six weeks of the closing date, it should be regarded as having been unsuccessful. I have excellent communication, listening and computer skills.I conduct counseling for individuals, families, groups and community. What is the interview process like at City Of Ekurhuleni? The Department of Water and Sanitation has warned South Africans against flocking to the country’s dams and rivers as an alternative to the beaches, following a government ban on the use of some of the beaches to minimize the impact of COVID-19. THE RECORD published an article about residents complaining about Ekurhuleni Metropolitan Municipality’s (EMM) call centre on February 8 and recently received comment. I got to understand the frustrations and needs of the commuters living in places where services are not well managed or properly delivered, I have also got exposed to adequately addressing people in very respective manner, listening and solving their problems without engaging to riots or violence, I have learnt to make people accept one another and have respect towards each other despites their cultures and customs. It is fun and enjoyable and the environment is good. I've learnt a lot by using hand and know tools by heart which is the skill that I've gained.So far it was good but the bad thing we didn't have any mentor to gain that mentor-ship that coming from an experience person lots of thing were not provided. Service call centre number. I work hand in hand with appointed PSP in delivering different stages of project stages. We support over 100 Municipalities and Sub metering Companies country wide, Example: Eskom, Tshwane, Cape Town, Centlec, City Power, Mbombela, Ekurhuleni, eMalahleni, and many more. Electricity supply will also be disconnected. Working here has helped a lot with my experience. He was there 2 min tripped my Search and apply for the latest Call centre agent jobs in Ekurhuleni Metropolitan Municipality. The municipality said con-artists are posing as municipal officials selling prepaid electricity meters and demanding spot fines for allegedly tampered meter boxes. It's good company to work for but very limited opportunities for career advancement and growth. “The prepaid meters that are installed by the scammers have in fact been stolen from other municipalities and whenever the customer buys electricity, the payment amounts are allocated to the municipality that owns the stolen meter and not Ekurhuleni municipality,” said the municipality in a statement. Looking for a Call Center job in Ekurhuleni, Gauteng? It is so interesting because managers are not micromanaging their staff and they always celebrate the good production by taking the staff out on lunch and so fourth. The workplace is conducive for working and it is user friendly with every aspect of the work, the hardest part in my work is dealing with difficult clients who come overwhelmed with their frustrations and then you have to bring them back to reality. Please try resending this message later, or contact the recipient directly. Electricity supply will also be disconnected. My time at the City of Ekurhuleni was a good experience and I learned a lot and I got to deal with a lot of different people who would come mostly looking for help and my job was to generally help out the Social Worker(s) I was working under. I have a team building skills and can work under pressure. Accounts 0860 543 000 call.centre@ekurhuleni.gov.za Electricity 0860 543 000 call.centre@ekurhuleni.gov.za Refuse & Waste 0860 543 000 call.centre@ekurhuleni.gov.za Roads What are the perks offered by City Of Ekurhuleni? power24.co.za purchases Ekurhuleni electricity tokens via a third party vendor, therefore the token you receive is what power24.co.za receives from this third party vendor. Buy Prepaid Electricity Online 24 hours a day. Needless to say it is 1 Dec Thursday and only now have sent someone there. - … 0860 543 000 Ekurhuleni Metropolitan Municipality (Brakpan & Geluksdal / Tsakane) 011 9997700 info@ekurhuleni.com Kingsway Av Service call centre number. Supplier to City of Ekurhuleni Payment of Suppliers Supply Chain Procedure Business Stakeholders 10_Reasons to Invest in Ekurhuleni Publications Council Rates and Taxes Pay and View your Rates & Taxes Tariffs Property Valuation & Rebates 1. ... Electricity - Outages, street light faults, damage to sub stations or any other council electricity network or structure etc. 10177; 011 458 0911; Dial 112 from your cell phone (all networks) Service call centre number. Upon receiving a letter addressed from the EMM, residents are advised to make a follow up call through the call centre or the 999 number provided on the letter before making any payments. Pretoria – The Ekurhuleni Metropolitan Municipality (EMM) has warned residents of fake electricity operators. Calls are not answered ur put on hold for over 3minutes and the call is not free its a charged call. INTERN (ADMINISTRATIVE ASSISTANT & SECRETARY). The novel Coronavirus continues to spread rapidly amid the second wave of infections, with the country recording another 9 131 confirmed cases in the last 24 hours. My experience working for City of Ekurhuleni, Social Worker intern, administrator, Call Centre Agent & Care guver, Gain good experience in the public sector. I am working with professionals in the built environment on various project, it is challenging to manage such team yet very fulfilling. After helping out we wrote monthly reports on what has been happening during the month. We would like to show you a description here but the site won’t allow us. I was enjoying work and I get experience how to work ,im working with a different people .I manage I till contract finish,salary is good for me,job culture so nice all people ovaralrating so good for all people. This is after South Africa topped the 10 000 mark of new cases on Wednesday -- for the first time since August. Search and apply new to the fresh jobs vacancies in Ekurhuleni, Gauteng. No additional costs are charged Ekurhuleni Metropolitan Municipality uses a Inclined Block tariff, the more you buy in a calendar month the more you will pay per unit. Is Indeed your favorite place to learn about companies? Free, fast and easy way find a job of 47.000+ postings in Ekurhuleni Metropolitan Municipality and other big cities in South Africa. I was suppose to have my own tools and i was not provided because there was no person was looking after us. What interview questions do they ask for a cleaner, Working for City of Ekurhuleni has been one of the best experiences,it helped me support my family and achieve some of the things I always wanted to do, I have 4 years of experience working as Social Worker. Life threatening emergencies numbers. I enjoyed a lot when i was working out of the field to different kind of work and to find challenge when we do fault finding. In response to the theft, described as a silent crime, metro spokesperson Themba Gadebe said the City has designed an anti-electricity theft campaign to intensify efforts to fight the scourge of illegal electricity connections in Ekurhuleni. Ekurhuleni municipality call centre. What advice would you give the CEO of City Of Ekurhuleni about how to improve it? The City of Ekurhuleni revealed that it lost R1.2-billion to electricity theft in the City for the 2019/20 financial year alone. I’ve compiled the above into an email, and sent it off to the mayor of Ekurhuleni, the city manager, the Information department and the call centre. The Deputy Minister also handed out Christmas hampers to elderly citizens and youth to the community which is under the Jozini Municipality which is largely dependent on agriculture. “There is definitely a problem with the call centre as 99.999 per cent of the time there is just no answer or absolute silence. 0860 543 000 Ekurhuleni Metropolitan Municipality (Springs / KwaThema) 011 9998300 info@ekurhuleni.com Civic Centre South Main Reef Rd In the case of community safety emergencies you phone 0114580911 or 10177. Enquiries: Tel: 0860 54 3000; E-mail: call.centre@ekurhuleni.gov.za Candidates may be requested to submit proof of the NQF level applicable to the qualifications they have obtained. In a statement, the un... President Cyril Ramaphosa has appointed members of the inaugural Presidential Climate Change Coordinating Commission (P4C) with effect from 17 December 2020. Contact Form Request It ... Service call centre number. The municipality advised residents to not make direct payments or pay spot fines to an individual claiming to be a municipal official. AREA NAME TEL NO E-MAIL ALBERTON Finace call centre (011) 999 0010 Albfinenq@ekurhuleni.gov.za BENONI Marlene Nimb (011) 999 6502 marlene.nimb@ekurhuleni.gov.za Bongani Dlamini (011) 999-7171 bonganid@ekurhuleni.gov.za Amelia Kruger (011) 999 6807 ameliak@ekurhuleni.gov.za Poppie Makgabutlane (011) 9997121 poppiem@ekurhuleni.gov.za … The City of Ekurhuleni has asked customers to be patient as it deals with electricity operations after more staff members tested Covid-19 positive. THE Ekurhuleni Metropolitan Municipality (EMM) has come under fire, as many people have found it impossible to reach anyone at the call centre. , Sewer spills etc we may correct them job of 47.000+ postings in Ekurhuleni Metropolitan Municipality and other than... And assists where possible faults, damage to sub stations or any other council electricity network structure! 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